Last updated: 14.06.2021.
This Privacy Policy explains how CroActiv collects, uses, and protects information when you visit our website.
CroActiv is a small-group oriented active travel company operating in Croatia and Colorado. This website is intended to provide general information about our tours, services, and travel experiences.
1. Information We Collect
This website does not use a contact form, newsletter subscription form, online booking system, payment system, user accounts, or any direct data collection feature.
We do not intentionally collect personal information from visitors through this website.
However, when you visit the website, certain technical information may be processed automatically by the web server, such as:
- IP address
- Browser type and version
- Device type
- Date and time of access
- Pages visited
- Basic server log information
This information is processed for technical, security, and website maintenance purposes.
2. How We Use Information
Any automatically collected technical information may be used only for:
- Ensuring the proper functioning of the website
- Maintaining website security
- Preventing abuse or malicious activity
- Diagnosing technical issues
- Improving website performance
We do not use this information for profiling, advertising, remarketing, or automated decision-making.
3. Contact by Email or Phone
If you choose to contact us directly by email, phone, or another communication channel, we may process the personal information you provide, such as your name, email address, phone number, travel preferences, or message content.
This information is used only to respond to your inquiry, prepare travel information, communicate with you, or provide services you request.
We do not sell, rent, or share your personal information for marketing purposes.
4. Google Fonts
This website may use Google Fonts to display typography consistently across different browsers and devices.
When Google Fonts are loaded from Google servers, your browser may connect to Google’s servers in order to display the fonts correctly. Google states that the Google Fonts API does not set cookies.
For more information, please refer to Google’s own privacy information.
5. Cookies
This website does not use advertising cookies, analytics cookies, tracking cookies, remarketing cookies, or social media tracking pixels.
The website may only use strictly necessary technical cookies if required for basic website functionality, security, or proper display.
These cookies do not track users for advertising or marketing purposes.
6. Third-Party Services
Apart from possible use of Google Fonts, this website does not intentionally use third-party tracking services such as Google Analytics, Google Ads, Facebook Pixel, or similar advertising and analytics tools.
If this changes in the future, this Privacy Policy will be updated accordingly.
7. Data Sharing
We do not sell, trade, or rent personal information to third parties.
Technical data may be processed by our hosting provider as part of normal website hosting and security operations.
Personal information that you voluntarily provide by contacting us directly is used only for communication and service-related purposes.
8. Data Retention
Server logs are retained only for a limited period necessary for security, maintenance, and technical troubleshooting.
Emails and direct communication may be retained for as long as necessary to respond to your inquiry, provide requested services, or comply with legal and business obligations.
9. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent where consent is the legal basis for processing
To exercise your rights, please contact us using the contact details provided on this website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements.
The latest version will always be available on this page.
11. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact details provided on this website.